General
From order to relaxation — here’s what to expect:
- Choose your spot: Flat, well-drained outdoor area with easy access.
- Measure & check power: Ensure model fits (allow 400–1,000mm clearance) and confirm electrical setup with a licensed electrician.
- Pick your sauna or ice bath: Choose your ideal size and style — we’re here to help.
- Prep the base: Concrete, decking, pavers, or compacted crusher dust all work well.
- We deliver: Your kit arrives securely crated and ready to assemble.
- Install: DIY or ask us about pro help. Store in a dry place if not installing right away.
- Power up & enjoy: Connect power, follow first-use tips, and begin your new ritual.
Yes — some in-stock models can be upgraded with options like WiFi heater control or larger heaters/chillers. Ask us about customising before delivery.
We make outdoor wellness easy, effective, and built to last — with quality materials, trusted service, and real results.
Here’s why customers choose us:
- 38mm Canadian Cedar – premium, durable, naturally insulating
- Time-tested designs – built for real recovery, not trends
- All-in-one packages – easy setup, no guesswork
- Efficient performance – fast heat/cool and low running costs
- Traditional sauna expertise - deep product knowledge and experience
- Trusted since 2019 – by athletes, families, and wellness businesses
- Local support & strong warranties – we're here if you need us
Order
Due to high demand, some items sell out quickly. Pre-orders secure your unit from the next shipment with a refundable $1,000 deposit.
The balance is due 1–2 weeks before delivery (invoice sent via email). We’ll update you on any shipping delays and adjust payment timelines if needed.
Yes! We offer flexible plans starting with a $1,000 deposit and periodic payments.
Full payment is due within three months; after that, a $30/week storage fee applies.
We’ll work with you to find a plan that fits your needs.
Delivery
Orders ship from Brisbane within 1-2 business days and typically arrive in 1-14 days, depending on location.
Your sauna or ice bath arrives curbside in a large crate, ready to unload.
Tracking is provided where possible, and we'll keep you informed of any known delays. Being home helps but isn't always required.
Yes! We'll hold your order for up to 3 months. Need more time? Extended storage is available at $30/week.
Reserve & Relax - We're happy to store your sauna or ice bath until you're ready for delivery.
Yes, you can collect from our Brisbane warehouse (16/853 Nudgee Rd, Northgate) on weekdays between 8.30am-5.00pm.
A trailer or tray-back ute is usually sufficient. We'll help coordinate your pickup.
Sauna
Each sauna comes as a complete, ready-to-assemble kit with:
- Pre-cut Canadian cedar panels
- Tempered glass door
- Stainless steel fittings
- Support cradles
- Harvia electric heater + sauna rocks
- Roof shingles
- Essential accessories: timer, thermometer, bucket, and ladle
- Step-by-step installation guide
Everything you need for a smooth setup and an authentic sauna experience.
Electric heaters quickly warm rocks that radiate even heat. With a thermostat and timer (up to 8 hours), you can preheat easily.
They’re fast, energy-efficient, low-maintenance, and deliver a classic sauna experience.
Electric sauna heaters usually require a dedicated, hardwired circuit (single or 3-phase) installed by a licensed electrician.
- 4.5kW: 20 amp
- 6kW: 32 amp
- 8kW: 36 amp
Elevate saunas typically reach 70–90°C+. Most users relax at 70°C, while 80–90°C offers a more intense session.
Saunas heat to 70°C in ~20 minutes, and pouring water on the rocks boosts both heat and humidity.
Yes. Use it dry by avoiding water on the rocks, or pour water on the hot rocks for steam.
Adjust humidity to suit your preference and enjoy both dry heat and steam benefits. Dry heat for detox and muscle relief, and steam for respiratory and skin health.
Many customers find assembly simple and very rewarding:
- DIY assembly in 6–8 hours
- Some parts pre-assembled (ends, floor, benches, door)
- Requires 1–2 people and basic tools (drill, level, ratchet straps)
- Rubber mallet and screws included
- Licensed electrician needed for heater/light connection
- Clear instructions and support provided
Yes, we offer professional installation options via trusted partners across most of Australia.
White glove service (delivery, assembly, oiling, rubbish removal) is available in select areas. Electrical work is not included. Installation starts from $900.
Contact us for availability.
Yes, we strongly recommend installing the included bitumen shingles to protect your sauna from weather, preserve the timber, and maintain heat efficiency.
They’re easy to apply and help ensure long-lasting performance.
Yes, our saunas are built with thick, high-grade Canadian cedar, naturally resistant to moisture and weather—perfect for year-round outdoor use in backyards, gardens, or by the pool.
Traditional saunas offer higher heat, steam, and a deeper, more authentic sweat.
Many upgrade from infrared for the immersive atmosphere and time-tested benefits.
We use 38mm clear-grade Canadian Western Red Cedar because it outlasts and outperforms cheaper woods.
It’s naturally weather-resistant, rot-proof, and insulating — no warping, no chemicals, low maintenance. Plus, it smells amazing and feels smooth and spa-like inside.
Minimal upkeep ensures long-lasting beauty and performance:
- Wipe interior with a damp cloth after use (mild vinegar or water only)
- Sweep or vacuum debris periodically
- Leave door open after sessions to ventilate and dry wood
- Use regularly to prevent mould
- Apply breathable exterior wood oil occasionally to preserve cedar’s colour
- Lightly sand surfaces as needed to refresh
- Check heater stones once a year; replace cracked or crumbling ones
Use a high-quality, breathable exterior wood oil made for Western Red Cedar—UV-resistant and water-repellent, like Linseed Oil or Feast Watson Natural Wood Shield.
Avoid treating the interior to maintain natural moisture resistance and heat performance.
Absolutely. A quality home sauna supports daily wellness (like stress relief, recovery, and better sleep), while also adding value to your lifestyle and property.
Skip spa visits and enjoy unlimited sessions at home — saving time, money, and building long-term healthy habits.
Ice Bath
Our ice baths come as complete, purpose-built setups for effective cold immersion therapy. Each unit includes:
- External chiller for precise temperature control
- Insulated design to maintain cold temperatures efficiently
- Drainage system and hoses for easy emptying and cleaning
- Weather resistant cover to protect when not in use
- Durable construction featuring a 316 marine-grade stainless steel interior and premium Canadian Cedar exterior
We recommend positioning your ice bath in a weather protected area.
Our baths are weather resistant but to maintain its longevity, functionality and usability they are best positioned in an undercover space.
Our ice baths are designed for easy setup (eg filling with water and connecting hoses to the chiller).
They require a level surface, access to standard power, and proper drainage nearby. 2HP Chillers (upgrade) require a 15 amp power outlet.
Yes, professional ice bath installation is available across most of Australia via trusted partners.
White glove service (delivery, setup, oiling, rubbish removal) is offered in select areas. Prices start from $300. Contact us for availability.
Water Quality: Change the water every 2-3 months and clean or change the filter as needed (approx. every 2-3 weeks depending on amount of use).
Temperature Control: Regularly check the temperature (ideally 2°C to 40°C) and keep the chiller clean and functioning.
Cleaning: Wipe down the interior with a mild soap or vinegar solution and remove debris. Inspect for damage regularly.
Exterior Care: Cover the bath when not in use and check for wear on seals or fittings. Apply a protectant oil such as Linseed or decking oil to natural cedar.
Support
Our products are backed by a 3-year structural and heater warranty and a 1-year warranty on accessories and chillers.
We stand by the quality of our materials and craftsmanship to ensure long-lasting performance and peace of mind.
We offer a 30-day return policy for your peace of mind.
Encounter a problem? We're committed to getting it right - just reach out to our team and we’ll work with you to resolve the issue quickly and fairly.
Yes! Visit our Brisbane display warehouse by appointment to experience our cedar saunas and ice baths in person.
Location: 5/216 New Cleveland Road, Tingalpa, Brisbane QLD 4173.
Not local? We offer virtual tours nationwide. Contact us to book your visit or tour.
Have more questions?